Intraday ManagementNo two days are the same. Be prepared for the unexpected
Adapt your schedules in real time to unforeseen events to secure your short-term business goals.
Live view
Adherence reports
Alerts
Maintain exceptional customer service throughout the day
Resolve problems before they occur
Always be in the know about what’s going on and why. Easily identify systemic problems like behavioral patterns that may impact your performance in the future.
Protect your KPIs
Don’t let the unpredictable ruin your plans. Take immediate action on last-minute changes to align your workforce with demand in real time.
Keep your workforce aligned
Ensure your people are always working on the right tasks at the right time. Communicate your short-term adjustments effectively with your people to increase adherence.
Real-time monitoring and insights
Custom dashboards
Monitor your KPIs and create insightful graphs using a simple drag-and-drop interface.
Adherence score
View the percentage of completed scheduled activities and identify deviations at every interval.
Workload coverage
Check the current under- and over-staffing situation for multiple activities.
Time recording
Track when your team clocks in, switches tasks, and how they spend their time across activities.
Live schedule adjustments
Activity configuration
Easily link all activities such as work time and absences to Peopleware to ensure accurate adherence tracking.
Schedule adjustments
Redistribute your workforce in real-time to ensure proper staffing, according to actual demand vs. your initial forecast.
Instant notifications and reporting
Notifications
Send shift change alerts to your people by email or browser push.
Audit trail
See and restore any previous schedule versions, including short-notice changes.
Adherence reports
Analyze adherence and conformance data for teams and individuals over the past six months.
Trusted by leading brands
“Peopleware automatically makes sure that both under- and over-staffing are avoided as much as possible, so that the desired service level can be achieved. Of course, you still need to keep an eye on performance metrics and take corrective action, but Peopleware does most of the work for you.”
Sascha WindhausWebhelp
Explore our products
Accurate WFM forecasts in volatile times.
Forecast your short-, mid, and long-term workload with predictive AI.
Create schedules your people love and your business needs.
Build the best possible shift plans with AI optimization that avoids over- and understaffing even under complex constraints.
Turn time-off management from a source of stress to a source of joy.
Foster a fair and transparent work culture by automating your time-off processes with agentic AI.
When every second counts, you can't afford to be almost right.
Automate time tracking and evaluate working hours to ensure compliance and accurate payroll.
You can't grow your business without growing your people. Empower them to reach their fullest potential.
Run scalable education programs and ensure consistent learning results with interactive e-learning content.
The secure, AI-native core of your WFM suite.
All Peopleware products run on an intelligent foundation that keeps your operations efficient and always at the forefront of technology.
