PeoplewareScheduling

Create schedules your people love and your business needs

Build the best possible shift plans with AI optimization that avoids over- and understaffing even under complex constraints.

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Automated

Rule compliant

Multi-skill

Why create schedules with Peopleware?

Meeting employee expectations and business demands at the same time can seem like an impossible task.

With Peopleware, scheduling is powered by an optimization engine that’s continuously refined by our in-house data scientists - all built on a secure, AI-native platform.

The perfect balance between business performance and employee satisfaction

Happy people, front and center

Foster an engaging and productive environment by creating schedules that consider personal preferences, skills, and goals. Happier people translate to higher staff retention and performance.

Let the software do the heavy lifting

Reduce manual effort and guesswork. With AI models and smart optimization features, you always find the best possible combination of employees, working hours, and tasks.

Same headcount, higher efficiency

When you always have the right people at the right time, you reduce under and overstaffing costs, provide better customer service and ultimately grow your bottom line.

Smart and flexible schedules

Automated schedules

Effortlessly create schedules that align business needs, employee preferences and service goals.

Optimization AI

Increase schedule efficiency through shift optimization that find the sweet spot for breaks or specific activities.

Meeting planner

Find the best time slots for 1:1s, group sessions, or self-learning based on team availability and staffing needs.

Rule compliance

Ensure schedules adhere to legal and contractual terms, including limits on workdays and shift lengths.

Shift center

See and adjust shifts, analyze staffing coverage, and find replacements in one central view.

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Coverage across skills, sites and channels

Multiskill

Assign activities to people based on their skills to maximize productivity and adherence.

Multisite

Manage schedules for multiple sites in different time zones, locations, or even for a remote workforce.

Multichannel

Provide excellent service throughout all communication channels including calls, chats, and emails.

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Employee-centric shifts

Shift swapping

Allow people to exchange shifts with others who have matching skills, availabilities, and contractual working hours.

Shift bidding

Let people bid for their preferred shifts while ensuring the best possible coverage.

Absence management

Effectively manage absence requests and improve team transparency. Learn more.

Employee portal

Enable people to access their schedules and see real-time updates across all devices.

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Trusted by leading brands

“There’s never a dull moment in resource planning, especially when your company is growing fast
and sees a lot of volatility in customer contact. But armed with the right tools, backed up 
by a team of friendly experts, I say bring it on!”

Kerry TurneyThomas Cook Group

Explore our products

Forecasting

Accurate WFM forecasts in volatile times.

Forecast your short-, mid, and long-term workload with predictive AI.

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Intraday Management

No two days are the same. Be prepared for the unexpected.

Adapt your schedules in real time to unforeseen events to secure your short-term business goals.

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Time Off Management

Turn time-off management from a source of stress to a source of joy.

Foster a fair and transparent work culture by automating your time-off processes with agentic AI.

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Time & Attendance

When every second counts, you can't afford to be almost right.

Automate time tracking and evaluate working hours to ensure compliance and accurate payroll.

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Education

You can't grow your business without growing your people. Empower them to reach their fullest potential.

Run scalable education programs and ensure consistent learning results with interactive e-learning content.

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Platform

The secure, AI-native core of your WFM suite.

All Peopleware products run on an intelligent foundation that keeps your operations efficient and always at the forefront of technology.

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Capacity Planning

Building capacity takes time. Plan strategically to grow your people and business.

Decide on recruitment, budget, and training strategies ahead of time to grow your business in the long run.

HR Management

Data management can be messy. Bring order to chaos.

Establish a trusted hub for all your people's data, integrating seamlessly with your existing systems and improving collaboration.

Empower your people today